DataSync University

Course: How to use DataSync Suite Contact Synchronization

Audience: Users who would like to synchronize their contacts between Sugar, Zimbra and mobile devices.

Prerequisits: Zimbra, Sugar and Mobile device(Optional)

Who this applies to: DataSync Suite users who are looking to synchronize their contacts between Sugar Zimbra and a Mobile device

         

 

     

Synchronize Contacts from Sugar and Zimbra

1. In your Zimbra account go to Address Book

 

2. There you will see two folders that will synchronize with Sugar and Zimbra.

  • The first folder is Company Contacts
    • This folder contains all of the contacts that are located in Sugar.

 

  • The second folder is Contacts
    • This folder contains your "personal" contacts, or those contacts that you have added to your Zimbra account (or Mobile Device)

3. To adding a contact that you have in Zimbra to Sugar

  • Drag the contact from Contacts to Company contacts.
    • This will start the synchronization to Sugar.

 

**Optional**

The next steps are only necessary if you would like the Contact you are syncing to be on a Mobile Device.

4.Once the contact shows up in Sugar, you can drag that contact back to Contacts folder.

  • This will allow that contact to be Synchronized to a Mobile device

 

5. To add a contact already in Sugar to your Zimbra and Mobile Device

  • Find the Contact you would like on your Mobile device and drag it to the Contacts folder.

 

 

 

Fields that Synchronize:

first_name
last_name (required)
email_address
email_address2
phone_home
phone_work
phone_mobile
address_home_street
address_home_city
address_home_state
address_home_postalcode
address_home_country
address_work_street
address_work_city
address_work_state
address_work_postalcode
address_work_country
job_title 
company_name