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DataSync Suite Features

Benefits of DataSync Suite

Access Anywhere

DataSync supports multiple web browsers and desktop clients, including: FireFox, Internet Explorer, Safari, and Microsoft Outlook, Thunderbird, Apple Mail, iCal, and Zimbra Desktop.

Sync with your Mobile Device

Access all of your software–anywhere, anytime.

DataSync provides connectivity to all major devices including: BlackBerry, Palm, Windows Mobile, and the Apple iPhone.

Single Sign-On

Our solution provides users with a single sign-on to one suite of applications. Log in with one username, one password and access all of your small business software applications.

This enables users to navigate easily between their email, CRM, and website content mangement systems.

No Dual Data Entry

DataSync Suite eliminates the hassle of having to copy and paste data from one application to another. Contact information in SugarCRM can be synced to the address book in Zimbra, then synced with your mobile device.

Simple User Administration

DataSync Suite makes it easy to manage what applications a user has access to and the level of permission each user has.

Administrators can easily add, manage, and remove users in the Suite Admin tab.

Integration Features in DataSync Suite

Contact Syncing (Zimbra and SugarCRM)

DataSync's exclusive contact syncing feature allows you to synchronize contacts from SugarCRM with your address book in Zimbra. Once the contacts are synced in your Zimbra address book, they can also be synced to supported mobile devices.

Archive Email (Zimbra and SugarCRM)

Why email archiving?

  • One click email linking – Link email from Zimbra to SugarCRM. No more clunky interfaces.
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  • Fast performance – No more waiting for desktop client archiving, connectivity issues.
  • Access from the web – No desktop component needed.
  • Link to multiple records – Contacts, Leads, Opportunities, Cases.
Note: This is not a Zimlet! Email archiving is powered by DataSync Suite.

Calendar Syncing (Zimbra and SugarCRM)

Calendar syncing enables you to have assigned calls and meetings from SugarCRM in your Zimbra calendar.

If the call or meeting is originated in SugarCRM, it can be updated or changed from any application or mobile device.

For example, below is a screenshot of a call created in SugarCRM (click on the screenshot to enlarge).

Calendar Syncing SugarCRM

Below we have the same call scheduled in the Zimbra calendar (click on the screenshot to enlarge).

Calendar Syncing Zimbra

With calendar syncing, never miss an important call or forget about a CRM scheduled meeting. Appointments are integrated across the applications. This provides you with all the information at your fingertips including mobile device syncing with Zimbra.

Website forms submit to SugarCRM

  1. Create a website form in a website content management system (i.e. Drupal, Joomla, etc.).
  2. Create a campaign in SugarCRM that connects with the website form.
  3. A visitor fills out a form on your website.
  4. The information is submitted to SugarCRM.
  5. The data is consolidated, allowing you to keep consistency throughout your campaigns.