DataSync offers Zimbra Collaboration Suite hosting, which includes a robust mix of collaboration tools such as email, group calendaring, contacts, task management, advanced search, IM, file storage, zimlets and web document management and authoring. This robust feature set far exceeds the standard mail client, which arguably is better than Microsoft Exchange.

Here are a few useful Zimbra usage tips for both keyboard and mail folder shortcuts for the composition and management of your email that can help save a bit of time during a busy work day.

First, log in to the Zimbra Collaborative Suite (ZCS) and proceed to the Preferences pane.

Next, select the Shortcuts pane.

Here you will see four shortcuts options.

• Shortcut List: Acts as a “key” for both keyboard shortcuts and for all Zimbra applications and features.
• Mail Folder Shortcuts: Set custom key strokes to move email from folder to folder.
• Saved Search Shortcuts: Assigns numeric shortcuts to Saved Searches for quick access.
• Tag Shortcuts: Assigns numbers to specific tags allowing you to search for messages with the corresponding tag.

Email Compose window:

• “c” or “n” – compose new mail in main browser window
• “C” – compose new in external window
• “r” – reply to sender
• “a” – reply to all recipients
• “f” – forward message
• “ctrl + s” – send message

Email navigation:

• “Delete” key – deletes the email by moving it to the Trash folder
• “j” – move up one message in the queue
• “k” – move down one message in the queue

Navigation between applications:

• “i” – return to mail from another application such as Calendaring or Tasks
• “g + a” – go to Address Book from another pane
• “g + c” – go to Calendar from another pane
• “g + d” – go to Briefcase from another pane
• “g + m” – go to Mail from another pane
• “g + p” – go to Preferences from another pane
• “g + t” – go to Tasks from another pane

Mail Folder Shortcuts:

• “.  + 2″ – office email archive
• “.  + 1″ – personal email archive

We hope this helps familiarize Zimbra users with the powerful interface the software provides. If you have questions or comments, please don’t hesitate to contact us or visit our community page.