Join DataSync to see how to deliver advanced, server-side integration for Microsoft Exchange and SugarCRM. Would your customers like to benefit from seamless real-time integration between Exchange and a flexible CRM platform? See how DataSync goes beyond Outlook plug-ins and transparently synchronizes SugarCRM address book information, calendar data and SugarCRM opportunities, quotes, cases and projects to Outlook / Exchange. Allow your customers to work from a familiar interface and still have full CRM capabilities.

• Product Tour Video
• DataSync Suite Exchange Overview
• Technical Overview
• Product Features

Your customers can use DataSync Exchange Edition to improve CRM usage and buy-in throughout an organization connecting front office staff and back office staff by seamlessly integrating data between Exchange and SugarCRM. Allow users to continue using the software they are used to: Compatible with Outlook; Outlook Web Access; Entourage for Mac; Mac Mail, iCal and address book; iPad; Windows Mobile, BlackBerry; iPhone; and all mobile clients that support Exchange.
To take advantage of this offer, contact DataSync Sales to find out how to get your first customer signed up for the service.

“The success of the past year has allowed us to continue to incorporate the best-of-breed applications into DataSync Suite,” said Mike Vetter, DataSync CEO, “as well as develop new features in integration. The launch of DSS 2.0 includes adding Sugar 6, Microsoft Exchange, QuickBooks accounting software and Pardot Marketing Automation. These additions have opened a whole new market for us, and allowed us to expand partnerships around the world.”

The Suite’s new simplified look and feel allows users to navigate to their activities using a more efficient and intuitive interface.  With this release, users now have the option of using the new Dashboard, or the traditional drop down menus to navigate throughout the Suite. The new dashboard provides a single page containing all of the most important links in a more user-friendly manner.  It allows users to easily access the functions needed most often within each of the Suite’s applications. Additionally, the installer for on-premise installations of DataSync Suite has been enhanced to offer an even easier set up process.

According to the release sent yesterday, the hottest companies must be in either the Software, Wireless, Internet, or Media industry and be a privately held organization, and be within the districts/states of Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, South Dakota, Ohio, or Wisconsin.

DataSync joins other reputable companies in our region including ChaCha search engine and  Groupon daily deals. Click here to a full list of the hottest companies in the Midwest. Congrats to DataSync and all the other winners!

According to the press release, the general availability of Sugar 6 sets a new bar for ease of use, flexibility and openness. Sugar 6 was developed with the idea that CRM does not have to be complex to deploy or use, nor too expensive for growing companies.

“Sugar 6 closes the gap between robust CRM and applications that employees actually want to use,” says Larry Augustin, chief executive officer of SugarCRM. “With Sugar 6, organizations of all sizes can improve their business processes and empower their customers – with no limits or compromises.”

With the addition of Sugar 6 in the Suite, users have access to the main features of the Sugar 6 release including:

Intuitive User Experience

The new release features a clean, bold look of new buttons and icons that allow users to perform tasks more easily while increasing the amount of data viewable on each screen. Simplified default views, inline filtering and one-click actions adapt to the multitasking environment common to busy sales people.

For example, users can use the Shortcut Bar to quickly log an incoming call or assign a task without ever leaving the existing screen. The Sugar 6 menus take fewer clicks to access and users can quickly find previously viewed pages from anywhere in the application. With the updated Sugar Global Search, Sugar 6 takes into account where users are in the application and quickly presents the most meaningful search results.

Flexible Design

Building upon SugarCRM’s reputation as the most flexible CRM on the market, Sugar 6 empowers users with the ability to view and consume data and applications from nearly any source, due to the ultra-flexible Sugar 6 platform. Users can quickly and easily leverage information from social networks and data services-such as Twitter and LinkedIn-right inside the user interface.

Open Architecture

As a leader in providing open source CRM software, SugarCRM sets the bar in the business applications industry for offering users freedom and choice in deploying and managing their CRM. Sugar 6 is designed to run on any cloud service platform or on-premise operating system.

More Information

For more information about Sugar 6 visit: http://www.sugarcrm.com/crm/products/new-in-sugar.html. For more information on signing up for DataSync Suite with Sugar 6 integration, call 1-866-901-7478 or email sales@datasyncorp.com.

Management and operations can also benefit from these integration features by gaining visibility into daily sales and support activities without forcing new software on the team. Using DSS Exchange Edition will drive adoption, productivity and value with little or no training overhead. Benefits for your sales and operations team include:

• Users can continue to use Outlook for email, meeting scheduling, call logging, contact management
• All Outlook information is seamlessly insterted into SugarCRM, a powerful sales force automation (SFA) tool
• Sales and support representatives can manage opportunities, quotes, trouble tickets and projects all within Outlook
• Management gains visibility into entire sales process with no substantial user adoption curve
• Value to management is realized immediately

DataSync satisfies the business need for salespeople and support staff to have full access to SugarCRM calendar data (appointments, tasks, phone calls), address book information (accounts, contacts, leads) and other SugarCRM-specific sales and support data (opportunities, cases and quotes) from ALL Outlook clients – Outlook, Outlook WebAccess, Microsoft Entourage for Mac, ActiveSync, BES and IMAP.

In addition, they will have the advanced interoperability features from Riva’s SmartConvert Drop Folders to automatically convert an email into a CRM opportunity, quote, case or account. Also included is synchronizing native CRM information to your mail client so you can sort and view your opportunities, cases and quotes directly from your email client.

Users now have the option to connect and sync with either Microsoft Exchange mail or recently released Microsoft hosted BPOS within DataSync Suite. Mike Vetter, CEO of DataSync stated,

“Adding out-of-the-box integration for all versions of Exchange and all Exchange clients greatly increases our market opportunity and brings our existing suite of products to a new audience. Our goal is to improve interoperability between systems and drive organizational efficiency. Adding the widely used collaboration tools from Microsoft greatly extends DataSync’s market reach, which is a great benefit to our distributor network. The ability to have core CRM integration – synchronization of SugarCRM e-mail, calendar items (appointments, phone calls, tasks, notes), address books (contacts, leads, accounts), and sales opportunities to Exchange and BPOS – is a powerful combination for our user community.”

DataSync is building the integration on Riva Integration Server for Exchange from Omni.  Aldo Zanoni, CEO of Omni, stated,

“We are excited to work with DataSync to bring server-side CRM integration for Microsoft Exchange to DataSync’s global vendor network. DataSync Suite provides a strong value proposition for DataSync’s partner and customer base. Native Exchange integration support for mobile devices and Mac and Outlook Web Access users will improve CRM adoption and increase end-user satisfaction. We look forward to continuing to innovate in the CRM/mail integration space with DataSync.”

“Robust CRM and Exchange integration address a key market opportunity. We are bringing an affordable, high value solution to the global marketplace through a strong distribution network,” said Craig Anderson, Chairman at DataSync.

For more information about DataSync Suite Integration for Microsoft Exchange, powered by Riva, please visit http://www.datasyncsuite.com/products/microsoft-exchange.

“SaaS providers allow customers remote access to multi-tenant software applications by logging onto a website. The level of individual customization of the software varies, but users avoid paying the generally higher up front costs associated with purchasing individual licenses and the hassle of downloading, upgrading, monitoring as well as handling data storage and security. Some smaller companies can avoid hiring IT staff altogether by using SaaS, while the IT departments of larger corporations are able to outsource some of their more expensive and time consuming tasks.

Once viewed as generic one-size-fits-all solutions that don’t work for all industries, sizes and types of companies, those perceptions are slowing beginning to change as higher levels of customization and sophistication are becoming available. Improvements in broadband internet availability and increased security features have made SaaS an increasingly attractive option for a wide variety of businesses, especially firms with operations in rural areas or a number of far-flung locations.”

DataSync CEO Mike Vetter was interviewed to give his thoughts on the evolving delivery model of SaaS.

“A lot of larger corporations are looking to SaaS to reduce their capital investment in IT. Our product can be installed on premise or hosted, but most of our customers pick the hosted version. Most small businesses choose (SaaS) because it costs less and you don’t have to invest a large amount of capital into an expensive IT infrastructure. Software as a Service is just a new delivery model. We’re generally not inventing new software. We’re just developing a new way to deliver it.”

Schuster notes that “industry experts expect software to continue to move to the cloud in the future, open up new markets and become more accessible and more customized to the needs of individual users.” Click here to read the full article.

The installer will get an Ubuntu 8.04 LTS Linux server ready for use in
about 20 minutes, if used with the Quick Start feature. Detailed
installation instructions, including prerequisite SugarCRM and Zimbra
configuration, can be found at http://wiki.datasyncsuite.com/Install .

Additionally, we are launching new forums for discussion of Suite usage,
feature requests, administration, and development. We encourage anyone
interested in software integration to join our community at
http://www.datasyncsuite.com/forums/.

The next community initiatives will be a public bug tracker to encourage
reporting of issues and creating additional documentation in our Wiki.

To download DataSync Suite CE 1.5 and join our community, please visit
http://www.datasyncsuite.com/open-source.

“Offering DataSync Suite on SugarExchange is a major step because it accomplishes a number of things. First, it adds DataSync Suite to SugarCRM’s newly launched online marketplace. Second, it reaffirms DataSync’s position within SugarCRM’s community as an up and coming player. Most importantly, it further strengthens DataSync’s relationship with SugarCRM.”

For more information on the product listing, visit Sugar Exchange or DataSync’s website.

Vetter stated, “I’m very humbled at Provident’s invitation to allow me to present and invigorate integration ideas at CRM Ireland. DataSync is actively building out a global partner network, and events like these are a key component to this strategy. We anticipate that leading discussions will only strengthen our corporate goal to drive collaboration with market leaders like Provident, Seacom, VNC, etc. to enable us to build user value and adoption of a fully integrated platform of business applications to the European market.”

CRM Ireland is a SugarCRM Acceleration event held in Dublin on May 25^th that will demonstrate SugarCRM through business, technical and product presentations. CRM Acceleration events provide practical knowledge that businesses can apply to help improve company-wide performance and adoption of a CRM system.

For more information on CRM Ireland and Vetter’s presentation, please visit our website.